Privacy Policy

1. Introduction
At GreatMapleResort, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you book or stay at our resorts, designed for both relaxation and active leisure in Canada.

2. Information We Collect We collect two types of data:

• Personal Data: This includes your name, email address, phone number, payment details, and any other personal information you provide when making a reservation or contacting us.
• Non-Personal Data: This includes information such as your IP address, browser type, and usage of our platform, which we collect through cookies and tracking technologies to enhance your experience.

3. How We Use Your Data We use your information for the following purposes:

• Processing Reservations: To confirm your bookings, provide retreat details, and send confirmation emails.
• Communication: To send you updates, newsletters, and promotional offers about upcoming stays and events at GreatMapleResort.
• Personalized Experience: To tailor your stay and provide recommendations based on your preferences.
• Improvement: To analyze feedback, platform usage, and behavior to improve our services and offerings.

4. Data Security We employ industry-standard security measures such as encryption, secure servers, and firewalls to protect your personal information. However, while we work diligently to keep your data safe, no online platform can guarantee 100% security.

5. Sharing Your Information We do not sell your personal information to third parties. However, we may share your data with trusted third-party service providers (such as payment processors, local hosts, or travel partners) to assist in delivering services, under strict confidentiality agreements.

6. Your Rights

• Access and Correction: You have the right to request access to and correction of your personal data at any time.
• Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions in the emails.
• Data Deletion: You may request the deletion of your personal data, subject to legal and regulatory requirements.

7. Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your experience on our platform and analyze usage patterns. You can manage your cookie preferences through your browser settings.

8. Third-Party Links Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies before submitting any personal information.

9. Updates to This Privacy Policy We may revise this Privacy Policy from time to time. The most current version will be posted on this page with an updated “last revised” date to reflect any changes.

For inquiries, please contact us at [email protected].